Terms and Conditions
Last Updated: January 3, 2025
Generally.
We provide free education on topics like branding, marketing, sales, confidence, empowerment leadership, and business success. We also sell online courses, programs, digital products, services, and memberships intended for business owners who want to stand out, share their message, and sell their offers.
When we say the “Company”, “we”, “our”, or “us” in these Terms and Conditions, we are referring to ROAR to Rich, LLC, a Virginia limited liability company.
When we say “Services”, we mean our websites, including www.roartorich.com, www.julianafrisoli.com, and any offer, product, or program created and maintained by the Company.
When we say “You” or “your”, we are referring to the people or organizations that are unregistered guests or that own an account with one or more of our Services.
By using the Services, you accept and agree to be bound and abide by these Terms and Conditions, including our Privacy Policy, which establishes a contractual relationship between you and the Company. If you do not agree to these terms, then you must not access or use the Services. By using the Services, you represent and warrant that you are of legal age to form a binding contract with the Company.
We reserve the right to update and revise these Terms and Conditions at any time, in our sole discretion. We’ll make sure to also change the “Last Updated” date at the top of this page so you can tell if these Terms and Conditions have changed since your last visit. Any such changes are effective immediately when we post them and apply to all access to and use of the Services thereafter. Please review these Terms and Conditions regularly because once we post any changes, your continued use of the Services constitutes your acceptance of the revised Terms and Conditions.
Account Terms.
If you register an account with one or more of our Services, you are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You may not use the Services for any improper purpose, such as harassment or infringing on intellectual property rights. You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate your use of the Services at any time in our sole discretion and without notice.
Cancellation & Refund Policy.
All sales are final. Unless otherwise expressly stated, all amounts paid in connection with the Services are non-refundable, irrevocable, and non-creditable. While the Company reserves the right, in its sole discretion, to offer refunds or allow cancellations on a case-by-case and/or per-program or product basis, by using the Services, you acknowledge that refunds are not guaranteed under any circumstances.
The Company reserves the right to cancel, reschedule, or modify any event, call, group session, appointment, or similar engagement at its sole discretion. This includes, but is not limited to, changes in dates, times, formats, or the platforms used to host the engagement. Reasonable efforts will be made to communicate changes in advance; however, it is your responsibility to stay informed of updates and access details.
All sales are final. Unless otherwise expressly stated, all amounts paid in connection with the Services are non-refundable, irrevocable, and non-creditable. While the Company reserves the right, in its sole discretion, to offer refunds or allow cancellations on a case-by-case and/or per-program or product basis, by using the Services, you acknowledge that refunds are not guaranteed under any circumstances.
The Company reserves the right to cancel, reschedule, or modify any event, call, group session, appointment, or similar engagement at its sole discretion. This includes, but is not limited to, changes in dates, times, formats, or the platforms used to host the engagement. Reasonable efforts will be made to communicate changes in advance; however, it is your responsibility to stay informed of updates and access details.
Access to the Services is limited to the duration specified at the time of purchase. If no duration is explicitly stated, the Company reserves the right to revoke or discontinue access to the Services at any time without prior notice. Access is provided exclusively for use during the specified access period, and the Company does not guarantee or provide ongoing access to the Services beyond this period or after the Services have been removed.
If you are on a payment plan and fail to make any scheduled payment, your access to the Services will be immediately revoked without notice. No refunds, credits, or substitutions will be provided for revoked access or any payments already made.
The Company further reserves the right, in its sole discretion, to remove access to the Services for anyone who plagiarizes any material or content contained in the Services, violates these Terms and Conditions, or infringes upon the Company’s intellectual property rights.
By participating in any of our programs or Services, you agree to these terms and conditions.
YOU EXPRESSLY WAIVE ANY RIGHT YOU MAY HAVE TO REQUEST A CHARGEBACK THROUGH YOUR CREDIT CARD COMPANY OR BANK FOR ANY AMOUNT PAID TO THE COMPANY UNDER THESE TERMS AND CONDITIONS. YOU ARE RESPONSIBLE FOR, AND YOU HEREBY AGREE TO INDEMNIFY THE COMPANY WITH RESPECT TO, ANY AND ALL CHARGEBACKS INITIATED BY YOU IN RELATION TO THE SERVICES AND/OR THESE TERMS AND CONDITIONS.
Late Payment & Collections Policy.
If an automatic payment fails and the balance remains unpaid for more than 90 days, the account is subject to be sent to a collections agency. A final notice will be sent via email before this action. Clients are responsible for all collection costs, including agency fees and legal costs. Unpaid balances may be reported to credit agencies. We offer custom payment plans on a case-by-case basis for clients facing financial difficulties. For assistance, please contact us at [email protected].
Privacy Policy.
The Company is committed to protecting your privacy. Any data we collect, such as your name and contact information, is only used to provide you with or keep you updated about our Services. We will not give, sell, or release any of your personally identifiable information that you provide unless we have your express consent or are required by law to do so. We may use the data referred to in this section to provide you with the Services or to sell goods or services. The data collected to complete payment may include credit card number, the bank account used for the transfer, or any other means of payment used. When we process your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
We may use the information we collect to process your order, to manage your account, and to notify you about important changes to our Services, or about new projects or other updates we think you’ll find valuable. To opt out from receiving such information from us, or to request that we remove all information about you from our database, please email us at [email protected].
We collect information which you voluntarily provide to us through using the Services or interacting with us, including through our social media accounts. This includes information provided: (i) during correspondence, support services, or customer surveys; (ii) in the course of availing any products or the Services; and (iii) uploaded to the Services in any way.
We also collect information through cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, the Company may collect information from you automatically through cookies or similar technology. We use this information to improve your experience by understanding how you use our website. You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.
You acknowledge that we are not responsible for the data collection practices of any third-party website or entity which is accessed via the Services or based on any communication with us, and by accessing any third-party website and services, you acknowledge that such third parties will have their own privacy policies and data collection practices for which we are not responsible.
The Company has security measures in place to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse, or alteration to you or to any third party arising out of any such loss, misuse, or alteration. We take commercially reasonable steps to protect your information from misuse, interference, loss, unauthorized access, modification, or disclosure and we use physical, administrative, personnel, and technical measures to protect your information. However, we cannot guarantee the security of your information. We are not responsible for circumvention of any privacy settings or security measures we provide.
Under the California Consumer Privacy Act (“CCPA”), the Company is a “service provider”, not a “business” or “third party”, with respect to your use of the Services. That means we process any data you share with us only for the purpose you signed up for and as described in these Terms and Conditions, this Privacy policy, and our other policies. We do not retain, use, disclose, or sell any of that information for any other commercial purposes unless we have your explicit permission.
Under the General Data Protection Regulation (“GDPR”), European Union (“EU”) citizens have certain data protection rights, including the rights to:
Access: The right to request copies of your personal data from the Company. We may charge you a small fee for this service.
Rectification: The right to request that the Company correct information you believe is inaccurate or to complete information you believe is incomplete.
Erasure: The right to request that the Company erase your personal data, under certain conditions.
Processing: The right to request that the Company restrict the processing of your personal data, under certain conditions.
Data Portability: The right to request that the Company transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make one of the requests above by emailing us at [email protected], we have one month to respond to you. EU citizens who wish to report a complaint may contact the Information Commissioner’s Office.
You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting this Privacy Policy to check for any changes.
International Users.
The Services are controlled, operated, and administered by the Company from our offices within the United States of America. If you access the Services from a location outside of the U.S., you are responsible for compliance with all local laws. You agree that you will not use the Services in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.
Intellectual Property.
Except as otherwise expressly granted to you in these Terms and Conditions, we reserve and retain all right, title, and interest in the Services, including without limitation, all technology and processes, enhancements, or modifications thereto, trademarks, service marks, site design, text, video, graphics, logos, images, and icons, as well as the arrangement thereof. You acknowledge that the Services contain proprietary content, information, and material protected by applicable intellectual property and other laws, including but not limited to copyright and trademark laws, and you agree that, except with our prior written consent or as explicitly provided in these Terms and Conditions, using the Services does not: (i) give you any ownership of any intellectual property rights in our Services; or (ii) grant you the right to display, modify, reproduce, distribute, create derivative works of, download, store, transmit, or otherwise use any of our intellectual property. Any unauthorized use of any content or materials on the Services is strictly prohibited.
You may not access or use for any commercial purposes any part of the Services or any materials available through the Services. You acknowledge and agree that you do not acquire any ownership interest in the Services under these Terms and Conditions, or any other rights thereto other than to use the Services in accordance with the license granted.
Disclaimer of Warranties.
THE INFORMATION PRESENTED ON OR THROUGH THE SERVICES IS MADE AVAILABLE SOLELY FOR GENERAL INFORMATION PURPOSES AND TO SELL THE SERVICES PERFORMED BY THE COMPANY WHICH PROVIDE YOU WITH INFORMATION FOR YOUR PERSONAL USE AND EDUCATION. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS STRICTLY AT YOUR OWN RISK. WE DISCLAIM ALL LIABILITY AND RESPONSIBILITY ARISING FROM ANY RELIANCE PLACED ON SUCH MATERIALS BY YOU OR ANY OTHER VISITOR TO THE SERVICES, OR BY ANYONE WHO MAY BE INFORMED OF ANY OF ITS CONTENTS. WE MAY UPDATE THE CONTENT ON THE SERVICES FROM TIME TO TIME, BUT SUCH CONTENT IS NOT NECESSARILY COMPLETE OR UP-TO-DATE. ANY OF THE MATERIAL CONTAINED IN THE SERVICES MAY BE OUT OF DATE AT ANY GIVEN TIME, AND WE ARE UNDER NO OBLIGATION TO UPDATE SUCH MATERIAL.
YOUR USE OF THE SERVICES AND THE CONTENT AND MATERIALS CONTAINED THEREIN IS AT YOUR OWN RISK. THE COMPANY DOES NOT GUARANTEE ANY RESULTS. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS: THAT THE SERVICES OR THE CONTENT OR MATERIALS CONTAINED THEREIN WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
Release of Liability.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY SHALL NOT BE LIABLE, IN LAW OR IN EQUITY, TO YOU OR TO ANY THIRD PARTY FOR, AND THEREFORE YOU HEREBY RELEASE AND GRANT A FULL, FINAL, AND COMPLETE DISCHARGE TO THE COMPANY AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS, AND ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SUPPLIERS, SUCCESSORS, AND ASSIGNS FROM, ANY DIRECT, INDIRECT, INCIDENTAL, LOST PROFITS, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICES; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED THROUGH OR FROM THE SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (V) ANY OTHER MATTER RELATING TO THESE TERMS AND CONDITIONS OR THE SERVICES, WHETHER AS A BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE WHETHER ACTIVE OR PASSIVE), OR ANY OTHER THEORY OF LIABILITY.
Links to Third Party Websites.
We may provide links to third party websites or services for you to access. You acknowledge that any access is at your sole discretion and for your information only. We do not review or endorse any of those websites or services. We are not responsible in any way for: (i) the availability of; (ii) the privacy practices of; (iii) the content, advertising, products, goods or other materials or resources on or available from; or (iv) the use to which others make of, these other websites and services. We are also not responsible for any damage, loss, or offense caused or alleged to be caused by, or in connection with, the use of or reliance on such websites or services.
Indemnification.
You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, members, managers, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Services or your use of any information obtained through use of the Services.
Governing Law.
No matter where you’re located, the laws of the Commonwealth of Virginia will govern these Terms and Conditions and the relationship between you and the Company. If any provisions of these Terms and Conditions are inconsistent with any applicable law, those provisions will be superseded and/or modified only to the extent such provisions are inconsistent. You expressly agree to submit to the federal or state courts in the Commonwealth of Virginia for exclusive jurisdiction of any dispute arising out of or related to your use of the Services or your breach of these Terms and Conditions.
Severability.
If it turns out that any part of these Terms and Conditions is invalid, void, or for any reason unenforceable, that term will be deemed severable and limited or eliminated to the minimum extent necessary. The limitation or elimination of the term will not affect any other terms.
Entire Agreement.
These Terms and Conditions constitute the entire agreement between you and the Company and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written with respect to these Services. Any rights not expressly granted herein are reserved.
Waiver.
If we do not enforce any part of these Terms and Conditions, it does not mean we give up the right to later enforce that or any other part of these Terms and Conditions. No waiver of compliance with these Terms and Conditions is binding unless provided to you in writing through an authorized representative of the Company.
Contact Us.
Please direct all feedback and/or questions about any of these Terms and Conditions to [email protected].